Privacy Policy – ForeverFrame

Introduction

Welcome to ForeverFrame. Your privacy is as important to us as your individuality. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, use our mobile application, or interact with our services (collectively, the “Service”). By using our Service, you agree to the practices described in this policy.

Information We Collect

a. Personal Information

We collect information you provide directly to us when you create an account, subscribe to our newsletter, make a purchase, participate in promotions, or contact us for support. This may include:

Your name
Email address
Postal address
Phone number
Payment information (e.g., credit card details)
Any other information you choose to provide

b. Non-Personal Information

We automatically collect certain information when you use our Service, such as:

Browser type and operating system
IP address and internet service provider
Pages visited, links clicked, and time spent on our site
Device information (e.g., device type, app usage)
Standard server log data

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and deliver products
Send order confirmations, invoices, and updates
Respond to your inquiries and provide customer support
Communicate with you about new products, promotions, and news
Monitor and analyze trends to enhance your experience
Prevent fraud and ensure the security of our Service

Sharing Your Information

Your trust is important to us. We will not sell or rent your personal information to third parties without your consent. However, we may share your information in the following circumstances:

With trusted third-party partners who assist us in delivering the Service (e.g., payment processors, shipping providers)
To comply with legal obligations or protect our rights
In connection with a business transfer, such as a merger or acquisition

Your Choices

You have control over your information. You can:

Update or correct your personal information through your account settings
Opt out of promotional communications by following the unsubscribe link in our emails
Request deletion of your data, subject to legal or operational requirements

Please note that we may retain certain information for backups, fraud prevention, or legal compliance.

Security

We take the security of your information seriously. We implement reasonable measures to protect your data from loss, theft, misuse, and unauthorized access. However, no system is completely secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you through the Service or by email. Your continued use of ForeverFrame after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please reach out to us at hello@foreverframe.co.uk.

Thank you for trusting ForeverFrame.